Overview
Roamframe Atelier (“we”, “us”) provides premium instruction for furniture assembly. This policy explains what personal information we collect, how we use it, and the choices you have.
Information We Collect
- Account data: name, email, and hashed password if you register.
- Transaction data: purchased courses and billing metadata processed by our payment partner.
- Communications: messages sent via the Contact form.
- Usage data: page views, device type, and aggregated analytics.
- Cookies: essential session cookies and preference cookies (e.g., theme selection).
How We Use Information
- Provide, maintain, and improve our courses and site features.
- Respond to inquiries and provide concierge support.
- Process purchases and deliver certificates.
- Detect, prevent, and address fraud or misuse.
- Comply with legal obligations.
Sharing
We share data with service providers that help us operate the site (e.g., payment processing, analytics). We do not sell personal information. We may disclose information to comply with law or protect our rights.
Retention
We retain personal data as long as needed to provide services, resolve disputes, comply with legal obligations, and enforce agreements. We use secure deletion methods when data is no longer required.
Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your data, and to object or request portability. To exercise rights, contact us at [email protected].
Cookies
We use essential cookies for authentication and functionality, and preference cookies to remember settings like theme. You can disable non‑essential cookies via your browser. See our cookie banner for consent settings.
Security
We apply administrative, technical, and physical safeguards appropriate to the risk, including encryption in transit and access controls. No method is 100% secure, and we cannot guarantee absolute security.
International Transfers
If we transfer data across borders, we use lawful mechanisms such as standard contractual clauses or equivalent frameworks.
Children
Our services are not directed to children under 13. We do not knowingly collect data from children. If we learn of such collection, we will delete it.
Contact
Questions about this policy? Email [email protected] or call +1 (332) 555‑0198.